Caravel Invoice PT
The apps are not published yet: this is the help that ships with them.
What you need
Your own InvoiceXpress account. Confirm tax settings with your accountant. So far the app has been tested with a simulated InvoiceXpress account, not a real one.
Getting started
- Connect InvoiceXpress
Enter your InvoiceXpress account name and API key. - Choose the series and rules
Pick the document type and series, and check the tax rates with your accountant. - Create a first test document
Issue one order and check the result in InvoiceXpress.
Good to know
Check the reason shown on the document. Correct the relevant settings before retrying. If the remote result is uncertain, reconcile it in InvoiceXpress first.
If the review reason is unclear, contact support with the displayed code and order ID. Do not include customer data or credentials.
Frequently asked questions
Does the app issue fiscal documents itself?
No. Documents are created in your own InvoiceXpress account.
Can I review documents first?
Yes. Enable draft mode and review them in InvoiceXpress.
What happens if an order cannot be processed safely?
The document is held with a reason for review. Check the log and resolve the cause before retrying.
Does removing the app delete fiscal documents?
No. Fiscal records remain in your InvoiceXpress account under your applicable retention duties.
Still stuck?
Write to support@caravelsuite.com with your store address and the app name.