Caravel Track

Coming soon to the Shopify App Store

Branded tracking pages, delivery emails and a clear view of shipment exceptions.

Caravel Track — Shipment timeline — Shipment timeline

Caravel Track — Tracking page in your storefront — Tracking page in your storefront

Screenshots of the real app with sample data.

What it does

Tracking page inside your store theme
Localized delivery emails
Shipment exceptions and delayed-update dashboard
Connect your own tracking and email provider accounts
Customer data export and erasure controls

Give customers a tracking page within your store. Follow shipment events, review delivery issues and send localized transactional emails. Connect your own tracking and email accounts on eligible plans. Choose live updates for a selected carrier or all supported carriers, depending on your plan.

How it works

{{BRAND}} Track brings shipment progress into your store. Customers can search with an order number and email, or a tracking number, and see a timeline and carrier link. Search shipments, review delivery issues and choose which status changes trigger emails. Choose a live carrier in Settings on One Carrier. Other carriers use clearly labelled native fulfillment statuses. All Carriers adds delivery-time averages by carrier and country, editable email templates and hourly refresh. Live data depends on your configured provider and its carrier coverage; a carrier appearing in the registry does not guarantee provider support. Bring your own tracking and email accounts.

Plans

Free

Tracking page with Shopify statuses, 100 shipments per month

One Carrier

$4.49 / 30 days14-day free trial

Live updates for one carrier of your choice, notifications

All Carriers

$21.99 / 30 days14-day free trial

All supported carriers, analytics, custom templates, hourly refresh

Live carrier data and emails use your own tracking and email provider accounts (charged separately). Paid plans are subject to fair use.

Provisional prices in US dollars, billed by Shopify every 30 days once the app is published. Shopify shows the amount in your currency; taxes may apply. Final prices appear in the Shopify App Store listing.

Frequently asked questions

Which languages are supported?

English, European Portuguese, Spanish, French, German and Italian, for administration and customer tracking.

Do I need a tracking provider account?

Native fulfillment events work without an aggregator. Live updates require your own supported provider account and credentials. The provider must cover the selected carrier. Delivery emails require your own email account.

Can I change the customer page?

Use the theme block colors and title, and set translated page titles in the app.

What happens at the monthly limit?

Free pauses new shipment imports at its monthly allowance; existing shipments keep updating. Deferred imports resume when capacity resets or you upgrade. Paid plans show a fair-use banner without stopping imports or updates.

Coming soon

Product reviews with fair requests

Learn more →