Caravel Track vs Tracktor Order Tracking
Both apps keep customers on your store to track orders. Tracktor has low-priced plans with live tracking and SMS; Caravel Track has no per-order charges and offers five languages besides English.
Where Caravel Track may suit you
- Unlimited at $4.99 per 30 days with no per-shipment charge (notice from 20,000 new shipments or 10,000 emails a month)
- Official carrier APIs (DHL, UPS, FedEx, GLS, PostNL and others) with your own credentials, with no per-lookup charge from us
- A larger free allowance (100 shipments a month), limited to Shopify statuses
Where Tracktor Order Tracking is stronger
- The same paid entry price as ours ($4.99 a month), with live tracking included
- Email and SMS notifications from the first paid plan
- On the market since 2015, "Built for Shopify", 154 public reviews averaging 4.7/5
Status
Caravel Track is not yet published in the Shopify App Store: it has no public reviews yet. Features listed here are the ones in the app's code today. In our test store, the order timeline shows Shopify sending its own "out for delivery" and "delivered" emails when those events were written by a test script to shipments created with customer notification on; the full path from a live carrier status to that email has not yet run. Emails through your own account, delivery analytics and connecting your own carrier credentials have so far been tested only with simulated data, not in a live store.
Feature by feature
Only features we could verify: on our side in the app's code, on theirs on their public pages (numbers in brackets point to the sources below). Plans differ, so check which plan includes each feature.
| Feature | Caravel Track | Tracktor Order Tracking |
|---|---|---|
| Free plan[1] | Caravel Track100 shipments a month, Shopify fulfilment statuses only (no live carrier data) | Tracktor Order Tracking25 orders a month, with live tracking |
| Cheapest paid plan[1] | Caravel TrackUnlimited $4.99 / 30 days, all supported carriers — plus your own carrier-API or tracking-service account and email account | Tracktor Order TrackingFlex $4.99 / month, 200 orders |
| Charges above the plan's allowance[1][2] | Caravel TrackNone: no per-shipment charge; fair-use notice from 20,000 new shipments or 10,000 notification emails a month; nothing stops | Tracktor Order Tracking$0.05 per extra order ($0.04 on Enterprise); per the docs, the plan moves up automatically when overage would cost more than the next plan |
| Live carrier data without an account elsewhere[1] | Caravel TrackPartly / with conditionsFor live carrier data: your own credentials for one of 9 official carrier APIs (e.g. DHL, UPS, FedEx, GLS), the Nova Poshta API without a key, or your own 17TRACK/TrackingMore account, paid to that service. Shopify's own "out for delivery" and "delivered" emails need no email account; other notification emails need your own Postmark or Resend account, or your own SMTP server. | Tracktor Order TrackingYesLive tracking listed as part of its plans |
| Carriers[1] | Caravel Track1,006 carriers in 161 countries recognised; live data depends on the API or service you connect | Tracktor Order Tracking"1,700+ carriers" in the description, "1,900+ carrier integrations" on the plan cards |
| Tracking page in your store[1] | Caravel TrackYesTheme block, served on your store's domain | Tracktor Order TrackingYesKeeps customers on your site |
| Email notifications[1][2] | Caravel TrackPartly / with conditionsUnlimited plan, with live carrier status and a shipment created with customer notification on: Shopify's own "out for delivery" and "delivered" emails, with no email account. Other notification emails: through your own email account; notice from 10,000 a month | Tracktor Order TrackingYesFrom Flex on the App Store cards; the docs also list it on Starter |
| SMS notifications[1][2] | Caravel TrackNo | Tracktor Order TrackingYesFrom Flex on the App Store cards; the docs also list it on Starter |
| Estimated delivery date[1] | Caravel TrackPartly / with conditionsShows the carrier's estimate when Shopify has one; no own prediction | Tracktor Order TrackingYesFrom Growth |
| Delivery analytics[1][2] | Caravel TrackPartly / with conditionsUnlimited plan: average delivery times by carrier and country | Tracktor Order TrackingYesOrder and fulfillment report CSVs; delivery & exception analysis (Advanced, docs) |
| Product recommendations on the tracking page[1] | Caravel TrackNo | Tracktor Order TrackingYesFrom Essential |
| Languages of the app[1] | Caravel Track6: English, European Portuguese, Spanish, French, German, Italian | Tracktor Order TrackingEnglish (listing); automatic carrier translation from Growth |
| Free trial on paid plans[1] | Caravel TrackYes14 days | Tracktor Order TrackingYes14 days |
| Public reviews in the store[1] | Caravel TrackNone yet — not published | Tracktor Order Tracking4.7/5 · 154 reviews |
Plans and prices
Each side as published, in the currency and billing period each company uses. We do not convert currencies.
Caravel Track
Free
$0Tracking page with Shopify statuses, 100 shipments per month
Unlimited
$4.99 / 30 daysAll supported carriers, unlimited shipments and tracking pages, notifications, analytics, custom templates, re-check of your connected service up to hourly (every 4 hours by default; without one, it only re-reads Shopify's status). Fair use, notice only: from 10,000 notification emails a month (through your own email account) and from 20,000 new shipments a month
Prices in US dollars, billed by Shopify every 30 days once the app is published. The apps are not published yet. Shopify shows the amount in your currency; taxes may apply.
Total cost on our side = plan + what your tracking service (17TRACK or TrackingMore, if you use one) and your email delivery service (Postmark, Resend or your own SMTP server, for the notifications that need one) charge you. We charge nothing per lookup; the official carrier APIs need your own credentials and are subject to each carrier's terms.
Tracktor Order Tracking
Flex
$4.99 / month200 orders per month; $0.05 per extra order; email & SMS notifications; 14-day free trial[1]
Growth
$8.99 / month400 orders per month; $0.05 per extra order; estimated delivery dates; 14-day free trial[1]
Essential
$49.99 / month2,000 orders per month; $0.05 per extra order; product recommendations; 14-day free trial[1]
Advanced · Business · Enterprise
$99 · $199 · $499 / monthOnly in the official docs: 5,000 / 10,000 / 25,000 orders; $0.05 per additional order ($0.04 on Enterprise); 14-day free trial on Advanced and Business[2]
As published on the pages listed below on 30 Oct 2026; taxes may apply. Prices can change — check their current page before deciding.
Sources
- Tracktor Order Tracking — Shopify App Store — https://apps.shopify.com/tracktor-2 · read on 30 Oct 2026 at 20:27 UTC (copy kept)
- Tracktor — price plans (official documentation) — https://docs.theshoppad.com/article/463-tracktor-price-plans · read on 30 Oct 2026 at 20:31 UTC (copy kept)
- Caravel Track: the app's code (commit e3655b3) and the prices on this website, checked on 31 Oct 2026.
Trademarks belong to their respective owners and are used here only to identify their products; we are not affiliated with them. Information checked on 30 Oct 2026 at the sources listed. Found a mistake? Tell us and we will correct it: caravel@caravelsuite.com
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