Caravel Reviews vs Loox
Loox focuses on photo and video reviews with AI tools and syncing to sales channels; its paid plans grow with your orders. Caravel Reviews has a flat Unlimited price (request emails go through your own email account), but no video reviews and no channel sync.
Where Caravel Reviews may suit you
- Unlimited is a flat $4.99 per 30 days: request emails go through your own email account (notice from 5,000 a month) and there are no order-based tiers
- Moderation reasons are recorded and verified buyers and imported reviews are labelled clearly
- European Portuguese in the admin
Where Loox is stronger
- 10,003 public reviews averaging 4.9/5, "Built for Shopify"
- Photo and video reviews, QR codes and discounts to collect them
- AI tools and sync to Shop app, Meta, Google Shopping and TikTok Shop
- Free plan up to 500 orders, with review request emails, reminders and rich snippets
Status
Caravel Reviews is not yet published in the Shopify App Store: it has no public reviews yet. Features listed here are the ones in the app's code today.
Feature by feature
Only features we could verify: on our side in the app's code, on theirs on their public pages (numbers in brackets point to the sources below). Plans differ, so check which plan includes each feature.
| Feature | Caravel Reviews | Loox |
|---|---|---|
| Free plan[1] | Caravel Reviews50 review requests a month; unlimited display; core widgets | LooxUp to 500 orders |
| Cheapest paid plan[1] | Caravel ReviewsUnlimited $4.99 / 30 days: unlimited reviews; notice from 5,000 request emails a month; up to 5,000 AI calls a month and 5 GB of photos | LooxConvert $49.99 / month, 300 orders, + $50 per extra 300 |
| Needs an account with another service | Caravel ReviewsPartly / with conditionsRequest emails are sent through your own email delivery account (Resend), paid separately | LooxNot stated on the pages we checked |
| Review request emails[1] | Caravel ReviewsYesSent after fulfilment; reminders on Unlimited | LooxYesRequest emails & reminders on the free plan; also QR codes and discounts |
| Photo reviews[1] | Caravel ReviewsPartly / with conditionsUnlimited plan | LooxYes |
| Video reviews[1] | Caravel ReviewsNo | LooxYesConvert plan |
| Import reviews from elsewhere[1][2] | Caravel ReviewsPartly / with conditionsCSV import on Unlimited; imported reviews are labelled | LooxYesJudge.me 1-click import and CSV (website) |
| Rich snippets for Google[1] | Caravel ReviewsPartly / with conditionsUnlimited plan | LooxYesGoogle rich snippets & schema on the free plan |
| AI features[1] | Caravel ReviewsPartly / with conditionsOptional AI reply drafts on Unlimited, reviewed by you before publishing | LooxYesReview stories, smart sorting, highlights, translations, replies |
| Sync to Google Shopping / Shop app / marketplaces[1] | Caravel ReviewsNo | LooxYesShop app, Meta Shops, Google Shopping, TikTok Shop |
| Languages of the app[1][2] | Caravel Reviews6: English, European Portuguese, Spanish, French, German, Italian | LooxEnglish (listing); localized widgets and emails and auto-translated reviews (website) |
| Public reviews in the store[1] | Caravel ReviewsNone yet — not published | Loox4.9/5 · 10,003 reviews |
Plans and prices
Each side as published, in the currency and billing period each company uses. We do not convert currencies.
Caravel Reviews
Free
$050 review requests per month, unlimited display, core widgets
Unlimited
$4.99 / 30 daysUnlimited reviews, photos, reminders, import, rich snippets, optional AI reply drafts you review before publishing. Fair use: notice only from 5,000 request emails a month (through your own email account); paused at the ceiling: 5,000 AI calls a month, 5 GB of photos
Prices in US dollars, billed by Shopify every 30 days once the app is published. The apps are not published yet. Shopify shows the amount in your currency; taxes may apply.
Request emails use your own email delivery account, charged separately by that service.
Loox
Convert
$49.99 / month300 orders included, + $50 per additional 300 orders; video reviews; 14-day free trial[1]
As published on the pages listed below on 30 Oct 2026; taxes may apply. Prices can change — check their current page before deciding.
Sources
- Loox Product Reviews App — Shopify App Store — https://apps.shopify.com/loox · read on 30 Oct 2026 at 20:21 UTC (copy kept)
- Loox — pricing (website) — https://loox.app/pricing · read on 30 Oct 2026 at 20:31 UTC (copy kept)
- Caravel Reviews: the app's code (commit 8933b61) and the prices on this website, checked on 30 Oct 2026.
Trademarks belong to their respective owners and are used here only to identify their products; we are not affiliated with them. Information checked on 30 Oct 2026 at the sources listed. Found a mistake? Tell us and we will correct it: caravel@caravelsuite.com
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